Contact Tropical Heating & Cooling
As a locally owned company with deep roots in the community, we understand the unique climate challenges and comfort requirements of homes in our region. We’re accessible, responsive, and focused on creating positive experiences for every customer interaction.
Contact Information
Primary Contact
Phone: (716) 870-0753
Email: [email protected]
Emergency Service: 24/7 for urgent heating and cooling issues
Quick Response Promise
- Phone calls: Answered live during business hours
- Emails & online forms: Responded to within hours, not days
- Emergency requests: Immediate response for urgent comfort issues
- Service appointments: Typically scheduled same-day or next-day
Service Areas
We proudly serve the following communities in Western New York:
Erie County
Amherst, Buffalo, Cheektowaga, Clarence, Clarence Center, Depew, East Aurora, Grand Island, Hamburg, Kenmore, Lackawanna, Lancaster, Orchard Park, Tonawanda, West Seneca, Williamsville, Angola, Eden, Elma, Alden, Blasdell, Sloan
Niagara County
Lewiston, Lockport, Niagara Falls, North Tonawanda, Pendleton, Sanborn, Wheatfield, Youngstown, Wilson, Newfane, Ransomville, Middleport, Barker, Cambria, Porter, Hartland, Royalton
We're Here to Help With All Your HVAC Needs
As a locally owned company with deep roots in the community, we understand the unique climate challenges and comfort requirements of homes in our region. We’re accessible, responsive, and focused on creating positive experiences for every customer interaction.
Emergency Service
Available 24/7 for urgent heating and cooling emergencies
Common emergencies we handle:
- No heat during cold weather
- No cooling during extreme heat
- Water leaking from equipment
- Strange noises or burning odors
- System completely not working
Paradise Protection Plan members receive priority emergency response with no additional emergency fees.
Get Started Today
- Free estimates for system replacements and installations
- Same-day service available for repairs and maintenance
- Priority scheduling for Paradise Protection Plan members
- Flexible appointment times to fit your schedule
Contact Methods
Call: (716) 870-0753 – Fastest response during business hours
Email: [email protected]
Text: (716) 870-0753
Online: Submit a service request through our website